Frequently Asked Questions?


What products do I use to wash the system?

Product are available for purchase from Urban Hair Replacement and a list of products will be provided to use. The best shampoos and conditioners are sulphate free products.


How do I choose the Lace colour?

You want to match the lace colour with your scalp complexion not your skin tone. This is because when you part the unit, you want it to appear as your natural scalp colour. To check your scalp colour, section your hair and use a lace base chart to determine your lace colour.

What kind of Hair is Used?

All systems are made from 100% Remy Hair that comes from one single donor. The hair can be ordered in different textures i.e. straight, wavy or curly. 

What is Remy Hair?

Remy Hair is human hair that is collected directly from a single hair donor. It is also referred to as cuticle hair, virgin hair and cut hair. It is the softest and most natural hair on the market.

What kind of glue should I use?

Ghost bond is a revolutionary product to use for bonding any hair system. There are others on the market but this one is recommended, as it contains no harsh chemicals and has great lasting adhesion. Ghost bond can hold from 3-6 weeks. The holding time will vary depending on your skin type and activity level. If you have oily skin or sweat a lot you may not get as long of a hold.

Can I go swimming with the Urban Secret Hair Piece?

Absolutely, your hair piece is just regular hair. Therefore, you can do all the normal activities with it such as swimming, showering, sweating, exercising etc. No one will ever know that it is not your natural hair. The only time you do not get it wet is the first 24 hours after applying the adhesive.

How much does it cost?

This Hair system starts from £400 and prices can vary depending on length and density. We offer a free consultation and full explanation of the costs involved.